Proggio has been closely monitoring the COVID-19 pandemic which has affected so many people globally. These are difficult times, and our responsibility as a company is to do everything we can to support our customers, partners and employees.
Proggio customers come from almost every industry segment and our solution is being used to manage critical operations for many of those customers. From Biotech and Pharma to Technology and New Product Development – our customers are under pressure to keep their business running and to continue providing services to their customers.
As Proggio CEO, I want to personally share with you the steps we have taken to ensure business continuity for all our customers globally.
Safety first, Proggio employees are working mostly from home since the beginning of this crisis, as we shared here. In addition to working remotely, we have suspended travel and we are holding all meetings using online conferencing solutions. We are leveraging the most advanced collaboration technology, including our own Project and Task management solutions, to continue providing the support level you are familiar with. With the rest of the industry, we look forward to getting back to the office, and to meet our customers face to face.
Our platform is based on the most advanced cloud-based technology, designed to maintain data security, solution stability, uptime and great performance at all times. Our Customer Support team, as well as our Customer Success team, are equipped to operate as normal in this environment, using online chat, conference calls and our help center. We are here to assist you with anything that you need 24×7. Please don’t hesitate to contact us directly or through firstname.lastname@example.org
These are unprecedented times and the situation is dynamic and still evolving. We will continue to monitor it and we will keep you updated as needed.
Proggio is committed to great customer support as always.
Yaniv Shor, CEO